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Degraded

Intermittent Vehicle Connectivity with 1nce

Jan 16 at 08:26am CET
Affected services
pCCom
iccom

Resolved
Jan 16 at 09:41am CET

According our monitoring system, the connections of he devices with 1NCE SIM come back now. We are again at 90% (was 80% before)

Created
Jan 16 at 08:26am CET

We are currently detecting connectivity irregularities. This affects the ability of vehicles to communicate with Ccom via TCP.

Root Cause: Our cellular connectivity partner (1nce) has confirmed a major network incident affecting 4G/LTE-M services. Initially isolated to specific regions, the provider indicates the issue is causing signaling congestion that may impact networks globally.

We are monitoring the situation and will provide updates as our partner resolves the connectivity issues.