Vorfälle, die auf der Statusseite für Convadis AG gemeldet wurden https://status.convadis.ch/de https://d1lppblt9t2x15.cloudfront.net/logos/aaeacf58cb84ac06d01f1c05f7d95f6c.jpeg https://status.convadis.ch/de de https://status.convadis.ch/de/incident/850355 Mon, 16 Mar 2026 11:59:00 -0000 https://status.convadis.ch/de/incident/850355#384ab4ac7625901009c69eb410f22852135cb061ad1b7ebdd6887a842ce68b52 1nce, has officially confirmed the incident is resolved. Normal operations for data transmission is fully restored. The provider's teams are implementing measures to prevent a recurrence. --- Unser Mobilfunkanbieter 1nce hat offiziell bestätigt, dass die Verbindungsstörung behoben ist. Der Normalbetrieb für Datenübertragungen ist vollständig wiederhergestellt. Die Teams des Anbieters ergreifen Maßnahmen, um eine Wiederholung zu vermeiden. https://status.convadis.ch/de/incident/850355 Mon, 16 Mar 2026 11:59:00 -0000 https://status.convadis.ch/de/incident/850355#384ab4ac7625901009c69eb410f22852135cb061ad1b7ebdd6887a842ce68b52 1nce, has officially confirmed the incident is resolved. Normal operations for data transmission is fully restored. The provider's teams are implementing measures to prevent a recurrence. --- Unser Mobilfunkanbieter 1nce hat offiziell bestätigt, dass die Verbindungsstörung behoben ist. Der Normalbetrieb für Datenübertragungen ist vollständig wiederhergestellt. Die Teams des Anbieters ergreifen Maßnahmen, um eine Wiederholung zu vermeiden. https://status.convadis.ch/de/incident/850355 Mon, 16 Mar 2026 10:57:00 -0000 https://status.convadis.ch/de/incident/850355#23840fff222832a861894933a162ee439dd088f39e1dbae45659d9939a358352 We are observing devices successfully reconnecting to the network. However, we have not yet received official confirmation or a resolution notice directly from our upstream provider, 1nce. We are continuing to monitor the connections closely until the incident is officially marked as resolved by the provider. --- Wir beobachten, dass sich die Geräte wieder erfolgreich mit dem Netzwerk verbinden. Wir haben jedoch noch keine offizielle Bestätigung oder eine Entwarnung direkt von unserem Netzanbieter 1nce erhalten. Wir werden die Verbindungen weiterhin genau überwachen, bis der Anbieter den Vorfall offiziell als behoben meldet. https://status.convadis.ch/de/incident/850355 Mon, 16 Mar 2026 10:57:00 -0000 https://status.convadis.ch/de/incident/850355#23840fff222832a861894933a162ee439dd088f39e1dbae45659d9939a358352 We are observing devices successfully reconnecting to the network. However, we have not yet received official confirmation or a resolution notice directly from our upstream provider, 1nce. We are continuing to monitor the connections closely until the incident is officially marked as resolved by the provider. --- Wir beobachten, dass sich die Geräte wieder erfolgreich mit dem Netzwerk verbinden. Wir haben jedoch noch keine offizielle Bestätigung oder eine Entwarnung direkt von unserem Netzanbieter 1nce erhalten. Wir werden die Verbindungen weiterhin genau überwachen, bis der Anbieter den Vorfall offiziell als behoben meldet. https://status.convadis.ch/de/incident/850355 Mon, 16 Mar 2026 10:36:00 -0000 https://status.convadis.ch/de/incident/850355#8ced8f325ef4837d01101dc1c2e8b0c1475dff6e1f1ef6c62285c7dc43144257 We are currently observing connectivity issues affecting the devices. Our cellular network provider, 1nce, has reported an unexpected technical incident causing irregularities in data traffic across 2G, 3G, 4G, LTE-M, and NB-IoT networks. Impact: You may experience errors or delays in data transmission to and from the devices. Current Status: 1nce is actively analyzing the issue and working on a resolution. We are monitoring the situation closely and will update this incident as soon as more information is available or service is restored. --- Derzeit treten Verbindungsprobleme bei den Geräten auf. Unser Mobilfunkanbieter 1nce hat eine unerwartete technische Störung gemeldet, die zu Unregelmäßigkeiten im Datenverkehr in den 2G-, 3G-, 4G-, LTE-M- und NB-IoT-Netzen führt. Auswirkungen: Es kann zu Fehlern oder Verzögerungen bei der Datenübertragung zu und von den Geräten kommen. Aktueller Status: 1nce analysiert das Problem derzeit aktiv und arbeitet an einer Lösung. Wir beobachten die Situation genau und werden diesen Vorfall aktualisieren, sobald weitere Informationen vorliegen oder der Dienst wiederhergestellt ist. https://status.convadis.ch/de/incident/850355 Mon, 16 Mar 2026 10:36:00 -0000 https://status.convadis.ch/de/incident/850355#8ced8f325ef4837d01101dc1c2e8b0c1475dff6e1f1ef6c62285c7dc43144257 We are currently observing connectivity issues affecting the devices. Our cellular network provider, 1nce, has reported an unexpected technical incident causing irregularities in data traffic across 2G, 3G, 4G, LTE-M, and NB-IoT networks. Impact: You may experience errors or delays in data transmission to and from the devices. Current Status: 1nce is actively analyzing the issue and working on a resolution. We are monitoring the situation closely and will update this incident as soon as more information is available or service is restored. --- Derzeit treten Verbindungsprobleme bei den Geräten auf. Unser Mobilfunkanbieter 1nce hat eine unerwartete technische Störung gemeldet, die zu Unregelmäßigkeiten im Datenverkehr in den 2G-, 3G-, 4G-, LTE-M- und NB-IoT-Netzen führt. Auswirkungen: Es kann zu Fehlern oder Verzögerungen bei der Datenübertragung zu und von den Geräten kommen. Aktueller Status: 1nce analysiert das Problem derzeit aktiv und arbeitet an einer Lösung. Wir beobachten die Situation genau und werden diesen Vorfall aktualisieren, sobald weitere Informationen vorliegen oder der Dienst wiederhergestellt ist. https://status.convadis.ch/de Sat, 14 Mar 2026 15:36:46 +0000 https://status.convadis.ch/de#c517469ae3b87fada40a07f9e93341e594e842457e9d0dff2837be8bfdce5463 iccom wiederhergestellt https://status.convadis.ch/de Sat, 14 Mar 2026 15:32:36 +0000 https://status.convadis.ch/de#c517469ae3b87fada40a07f9e93341e594e842457e9d0dff2837be8bfdce5463 iccom ist ausgefallen https://status.convadis.ch/de Fri, 13 Mar 2026 08:51:20 +0000 https://status.convadis.ch/de#ebcbf39fcffef0c6cd4fd67d07b3a5e25c3f2dc58f3892e7d50bce3880a85773 wiki wiederhergestellt https://status.convadis.ch/de Wed, 11 Mar 2026 23:37:10 +0000 https://status.convadis.ch/de#ebcbf39fcffef0c6cd4fd67d07b3a5e25c3f2dc58f3892e7d50bce3880a85773 wiki ist ausgefallen https://status.convadis.ch/de Wed, 11 Mar 2026 20:21:16 +0000 https://status.convadis.ch/de#09b36443de6e1b61972aaef7d81f9e89ff4bfc47510e7e38e790ef6edb5e339e wiki wiederhergestellt https://status.convadis.ch/de Wed, 11 Mar 2026 20:17:09 +0000 https://status.convadis.ch/de#09b36443de6e1b61972aaef7d81f9e89ff4bfc47510e7e38e790ef6edb5e339e wiki ist ausgefallen https://status.convadis.ch/de/incident/837735 Mon, 09 Mar 2026 06:15:00 -0000 https://status.convadis.ch/de/incident/837735#59c1d86ca21a34b725debfe3b6e4fe67e07b47be72a1a25fa6016492c293958a Wartung abgeschlossen https://status.convadis.ch/de/incident/837735 Mon, 09 Mar 2026 06:05:00 -0000 https://status.convadis.ch/de/incident/837735#d38beeea6a788a60cba2c39bf1f6b42ecaa54344c2a94499291d92369f638f44 Dear Convadis customers and partners, On Monday, March 9, at 7:05 AM (UTC+1), we will install a minor CCom update. During this time, pCCom will be unavailable for approximately 5 minutes. Thank you for your understanding. --- Sehr geehrte Convadis-Kunden und -Partner, am Montag, den 9. März, um 07:05 Uhr (UTC+1) werden wir ein kleines CCom-Update installieren. Während dieser Zeit wird pCCom für etwa 5 Minuten nicht erreichbar sein. Vielen Dank für Ihr Verständnis. https://status.convadis.ch/de Fri, 20 Feb 2026 14:22:17 +0000 https://status.convadis.ch/de#de8df3b2ae4d35ddfa64a1167eb04ad2e57463ffb1e8cc615efd700a12fe8e3c iccom wiederhergestellt https://status.convadis.ch/de Fri, 20 Feb 2026 14:19:28 +0000 https://status.convadis.ch/de#de8df3b2ae4d35ddfa64a1167eb04ad2e57463ffb1e8cc615efd700a12fe8e3c iccom ist ausgefallen https://status.convadis.ch/de Fri, 16 Jan 2026 11:41:16 +0000 https://status.convadis.ch/de#f2cdb8f4d76afa799d7d174f4be79202e78e61d44c0341caab4c9aa25ceece9d wiki wiederhergestellt https://status.convadis.ch/de Fri, 16 Jan 2026 11:36:14 +0000 https://status.convadis.ch/de#f2cdb8f4d76afa799d7d174f4be79202e78e61d44c0341caab4c9aa25ceece9d wiki ist ausgefallen https://status.convadis.ch/de/incident/805575 Fri, 16 Jan 2026 08:41:00 -0000 https://status.convadis.ch/de/incident/805575#f96a06983f485e193ec679a40ebaf37dec2b608a085c4f30f2b71637cf4edbb4 According our monitoring system, the connections of he devices with 1NCE SIM come back now. We are again at 90% (was 80% before) https://status.convadis.ch/de/incident/805575 Fri, 16 Jan 2026 08:41:00 -0000 https://status.convadis.ch/de/incident/805575#f96a06983f485e193ec679a40ebaf37dec2b608a085c4f30f2b71637cf4edbb4 According our monitoring system, the connections of he devices with 1NCE SIM come back now. We are again at 90% (was 80% before) https://status.convadis.ch/de/incident/805575 Fri, 16 Jan 2026 07:26:00 -0000 https://status.convadis.ch/de/incident/805575#cd2a60f3f9112d35dce6cb751a2725ae9854aa31bab29b032246c412402c3765 We are currently detecting connectivity irregularities. This affects the ability of vehicles to communicate with Ccom via TCP. Root Cause: Our cellular connectivity partner (1nce) has confirmed a major network incident affecting 4G/LTE-M services. Initially isolated to specific regions, the provider indicates the issue is causing signaling congestion that may impact networks globally. We are monitoring the situation and will provide updates as our partner resolves the connectivity issues. https://status.convadis.ch/de/incident/805575 Fri, 16 Jan 2026 07:26:00 -0000 https://status.convadis.ch/de/incident/805575#cd2a60f3f9112d35dce6cb751a2725ae9854aa31bab29b032246c412402c3765 We are currently detecting connectivity irregularities. This affects the ability of vehicles to communicate with Ccom via TCP. Root Cause: Our cellular connectivity partner (1nce) has confirmed a major network incident affecting 4G/LTE-M services. Initially isolated to specific regions, the provider indicates the issue is causing signaling congestion that may impact networks globally. We are monitoring the situation and will provide updates as our partner resolves the connectivity issues. https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:17:00 -0000 https://status.convadis.ch/de/incident/788951#7a220234d0138169a098bd4b181b02cd2b95c504ef36dbe84956333aa8506b39 The data center has successfully resolved the issue affecting our servers, and all systems are now back to normal operations. We are currently monitoring the environment to ensure continued stability. A detailed 'Root Cause Analysis' report is being prepared, and we will share this with you separately in the coming days. Thank you for your patience while we worked to get back online. https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:17:00 -0000 https://status.convadis.ch/de/incident/788951#7a220234d0138169a098bd4b181b02cd2b95c504ef36dbe84956333aa8506b39 The data center has successfully resolved the issue affecting our servers, and all systems are now back to normal operations. We are currently monitoring the environment to ensure continued stability. A detailed 'Root Cause Analysis' report is being prepared, and we will share this with you separately in the coming days. Thank you for your patience while we worked to get back online. https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:17:00 -0000 https://status.convadis.ch/de/incident/788951#7a220234d0138169a098bd4b181b02cd2b95c504ef36dbe84956333aa8506b39 The data center has successfully resolved the issue affecting our servers, and all systems are now back to normal operations. We are currently monitoring the environment to ensure continued stability. A detailed 'Root Cause Analysis' report is being prepared, and we will share this with you separately in the coming days. Thank you for your patience while we worked to get back online. https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:17:00 -0000 https://status.convadis.ch/de/incident/788951#7a220234d0138169a098bd4b181b02cd2b95c504ef36dbe84956333aa8506b39 The data center has successfully resolved the issue affecting our servers, and all systems are now back to normal operations. We are currently monitoring the environment to ensure continued stability. A detailed 'Root Cause Analysis' report is being prepared, and we will share this with you separately in the coming days. Thank you for your patience while we worked to get back online. https://status.convadis.ch/de Thu, 18 Dec 2025 11:11:10 +0000 https://status.convadis.ch/de#e09ab64ff59537c885691e3ffd9a427c633498eb30b3fd79c91752902280a481 pCCom wiederhergestellt https://status.convadis.ch/de Thu, 18 Dec 2025 11:10:26 +0000 https://status.convadis.ch/de#1b45a2fb2b49cafff1af0e9a6195179ec38dc41dde79119e90f8760d028851f5 iccom wiederhergestellt https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:00:00 -0000 https://status.convadis.ch/de/incident/788951#f2fd9d1ee86328c8d95444770530ac0f794319dd0699da88fce29f6d4e76a951 We are currently experiencing a interruption affecting the CCom system. We are aware of the issue, our Server provider is informed and we are working actively to identify the root cause. We apologize for the inconvenience and will provide an update as soon as we have more information. https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:00:00 -0000 https://status.convadis.ch/de/incident/788951#f2fd9d1ee86328c8d95444770530ac0f794319dd0699da88fce29f6d4e76a951 We are currently experiencing a interruption affecting the CCom system. We are aware of the issue, our Server provider is informed and we are working actively to identify the root cause. We apologize for the inconvenience and will provide an update as soon as we have more information. https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:00:00 -0000 https://status.convadis.ch/de/incident/788951#f2fd9d1ee86328c8d95444770530ac0f794319dd0699da88fce29f6d4e76a951 We are currently experiencing a interruption affecting the CCom system. We are aware of the issue, our Server provider is informed and we are working actively to identify the root cause. We apologize for the inconvenience and will provide an update as soon as we have more information. https://status.convadis.ch/de/incident/788951 Thu, 18 Dec 2025 11:00:00 -0000 https://status.convadis.ch/de/incident/788951#f2fd9d1ee86328c8d95444770530ac0f794319dd0699da88fce29f6d4e76a951 We are currently experiencing a interruption affecting the CCom system. We are aware of the issue, our Server provider is informed and we are working actively to identify the root cause. We apologize for the inconvenience and will provide an update as soon as we have more information. https://status.convadis.ch/de Thu, 18 Dec 2025 10:58:03 +0000 https://status.convadis.ch/de#e09ab64ff59537c885691e3ffd9a427c633498eb30b3fd79c91752902280a481 pCCom ist ausgefallen https://status.convadis.ch/de Thu, 18 Dec 2025 10:57:54 +0000 https://status.convadis.ch/de#1b45a2fb2b49cafff1af0e9a6195179ec38dc41dde79119e90f8760d028851f5 iccom ist ausgefallen https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 16:22:00 -0000 https://status.convadis.ch/de/incident/783576#5fe524246061929c3c3b5d17a77671e962fd0c2661e6b719fba7806a2c9bf126 Dear Convadis customers and partners, We have now resolved the DNS issue affecting pccom.ch, iccom.ch, mccom.ch, the wiki and the Convadis homepage. It was caused by an outage at the DNS provider “Webland” (which is still ongoing). However, we have now been able to move the “convadis.ch” domain to our data center, which means that the problem has now been permanently resolved (all components in the data center are fail-safe and redundant). During the outage, booking systems were able to send messages to our server by using the URL extension “.com” instead of “.ch” (which was already resolved in the data center). The CCom web server was also accessible via convadis.com. However, the on-board computer devices that lost their server connection (e.g., during a trip) were unable to reconnect immediately. Users of the app who attempted to retrieve messages from the server were also affected. We sincerely apologize for the incident and the inconvenience it caused. Kind regards, Stefan Spuhler ************************************************************************ Sehr geehrte Convadis-Kunden und -Partner, wir konnten das DNS-Problem für pccom.ch, iccom.ch, mccom.ch, das Wiki und die Homepage von convadis nun beheben. Es wurde durch einen Ausfall des DNS-Anbieters "Webland" verursacht (der noch andauert). Wir konnten jedoch nun die "convadis.ch"-Domäne in unser Rechenzentrum verlegen, wodurch das Problem nun nachhaltig gelöst ist (im Rechencenter sind alle Komponenten ausfallsicher und redundant aufgebaut). Während des Ausfalls konnten Buchungssysteme Nachrichten an unseren Server senden, indem sie die URL-Endung ".com" anstelle von ".ch"verwendeten (wure bereits im Rechencenter aufgelöst). Der CCom-Web-Server war ebenfalls über convadis.com erreichbar. Die Bordcomputer-Geräte, die die Serververbindung (z. Bsp. während einer Fahrt) verloren, konnten jedoch jeweils nicht sofort wieder eine Verbindung herstellen. Auch die Nutzer der App, die versuchten, Nachrichten auf dem Server zu beziehen, waren betroffen. Wir entschuldigen uns ausdrücklich für den Vorfall und die dadurch entstandenen Unannehmlichkeiten. Mit freunlichen Grüssen Stefan Spuhler https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 16:22:00 -0000 https://status.convadis.ch/de/incident/783576#5fe524246061929c3c3b5d17a77671e962fd0c2661e6b719fba7806a2c9bf126 Dear Convadis customers and partners, We have now resolved the DNS issue affecting pccom.ch, iccom.ch, mccom.ch, the wiki and the Convadis homepage. It was caused by an outage at the DNS provider “Webland” (which is still ongoing). However, we have now been able to move the “convadis.ch” domain to our data center, which means that the problem has now been permanently resolved (all components in the data center are fail-safe and redundant). During the outage, booking systems were able to send messages to our server by using the URL extension “.com” instead of “.ch” (which was already resolved in the data center). The CCom web server was also accessible via convadis.com. However, the on-board computer devices that lost their server connection (e.g., during a trip) were unable to reconnect immediately. Users of the app who attempted to retrieve messages from the server were also affected. We sincerely apologize for the incident and the inconvenience it caused. Kind regards, Stefan Spuhler ************************************************************************ Sehr geehrte Convadis-Kunden und -Partner, wir konnten das DNS-Problem für pccom.ch, iccom.ch, mccom.ch, das Wiki und die Homepage von convadis nun beheben. Es wurde durch einen Ausfall des DNS-Anbieters "Webland" verursacht (der noch andauert). Wir konnten jedoch nun die "convadis.ch"-Domäne in unser Rechenzentrum verlegen, wodurch das Problem nun nachhaltig gelöst ist (im Rechencenter sind alle Komponenten ausfallsicher und redundant aufgebaut). Während des Ausfalls konnten Buchungssysteme Nachrichten an unseren Server senden, indem sie die URL-Endung ".com" anstelle von ".ch"verwendeten (wure bereits im Rechencenter aufgelöst). Der CCom-Web-Server war ebenfalls über convadis.com erreichbar. Die Bordcomputer-Geräte, die die Serververbindung (z. Bsp. während einer Fahrt) verloren, konnten jedoch jeweils nicht sofort wieder eine Verbindung herstellen. Auch die Nutzer der App, die versuchten, Nachrichten auf dem Server zu beziehen, waren betroffen. Wir entschuldigen uns ausdrücklich für den Vorfall und die dadurch entstandenen Unannehmlichkeiten. Mit freunlichen Grüssen Stefan Spuhler https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 16:22:00 -0000 https://status.convadis.ch/de/incident/783576#5fe524246061929c3c3b5d17a77671e962fd0c2661e6b719fba7806a2c9bf126 Dear Convadis customers and partners, We have now resolved the DNS issue affecting pccom.ch, iccom.ch, mccom.ch, the wiki and the Convadis homepage. It was caused by an outage at the DNS provider “Webland” (which is still ongoing). However, we have now been able to move the “convadis.ch” domain to our data center, which means that the problem has now been permanently resolved (all components in the data center are fail-safe and redundant). During the outage, booking systems were able to send messages to our server by using the URL extension “.com” instead of “.ch” (which was already resolved in the data center). The CCom web server was also accessible via convadis.com. However, the on-board computer devices that lost their server connection (e.g., during a trip) were unable to reconnect immediately. Users of the app who attempted to retrieve messages from the server were also affected. We sincerely apologize for the incident and the inconvenience it caused. Kind regards, Stefan Spuhler ************************************************************************ Sehr geehrte Convadis-Kunden und -Partner, wir konnten das DNS-Problem für pccom.ch, iccom.ch, mccom.ch, das Wiki und die Homepage von convadis nun beheben. Es wurde durch einen Ausfall des DNS-Anbieters "Webland" verursacht (der noch andauert). Wir konnten jedoch nun die "convadis.ch"-Domäne in unser Rechenzentrum verlegen, wodurch das Problem nun nachhaltig gelöst ist (im Rechencenter sind alle Komponenten ausfallsicher und redundant aufgebaut). Während des Ausfalls konnten Buchungssysteme Nachrichten an unseren Server senden, indem sie die URL-Endung ".com" anstelle von ".ch"verwendeten (wure bereits im Rechencenter aufgelöst). Der CCom-Web-Server war ebenfalls über convadis.com erreichbar. Die Bordcomputer-Geräte, die die Serververbindung (z. Bsp. während einer Fahrt) verloren, konnten jedoch jeweils nicht sofort wieder eine Verbindung herstellen. Auch die Nutzer der App, die versuchten, Nachrichten auf dem Server zu beziehen, waren betroffen. Wir entschuldigen uns ausdrücklich für den Vorfall und die dadurch entstandenen Unannehmlichkeiten. Mit freunlichen Grüssen Stefan Spuhler https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 16:22:00 -0000 https://status.convadis.ch/de/incident/783576#5fe524246061929c3c3b5d17a77671e962fd0c2661e6b719fba7806a2c9bf126 Dear Convadis customers and partners, We have now resolved the DNS issue affecting pccom.ch, iccom.ch, mccom.ch, the wiki and the Convadis homepage. It was caused by an outage at the DNS provider “Webland” (which is still ongoing). However, we have now been able to move the “convadis.ch” domain to our data center, which means that the problem has now been permanently resolved (all components in the data center are fail-safe and redundant). During the outage, booking systems were able to send messages to our server by using the URL extension “.com” instead of “.ch” (which was already resolved in the data center). The CCom web server was also accessible via convadis.com. However, the on-board computer devices that lost their server connection (e.g., during a trip) were unable to reconnect immediately. Users of the app who attempted to retrieve messages from the server were also affected. We sincerely apologize for the incident and the inconvenience it caused. Kind regards, Stefan Spuhler ************************************************************************ Sehr geehrte Convadis-Kunden und -Partner, wir konnten das DNS-Problem für pccom.ch, iccom.ch, mccom.ch, das Wiki und die Homepage von convadis nun beheben. Es wurde durch einen Ausfall des DNS-Anbieters "Webland" verursacht (der noch andauert). Wir konnten jedoch nun die "convadis.ch"-Domäne in unser Rechenzentrum verlegen, wodurch das Problem nun nachhaltig gelöst ist (im Rechencenter sind alle Komponenten ausfallsicher und redundant aufgebaut). Während des Ausfalls konnten Buchungssysteme Nachrichten an unseren Server senden, indem sie die URL-Endung ".com" anstelle von ".ch"verwendeten (wure bereits im Rechencenter aufgelöst). Der CCom-Web-Server war ebenfalls über convadis.com erreichbar. Die Bordcomputer-Geräte, die die Serververbindung (z. Bsp. während einer Fahrt) verloren, konnten jedoch jeweils nicht sofort wieder eine Verbindung herstellen. Auch die Nutzer der App, die versuchten, Nachrichten auf dem Server zu beziehen, waren betroffen. Wir entschuldigen uns ausdrücklich für den Vorfall und die dadurch entstandenen Unannehmlichkeiten. Mit freunlichen Grüssen Stefan Spuhler https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 08:03:00 -0000 https://status.convadis.ch/de/incident/783576#139997562e36dad95381df48c5163ff853dcfafd073b7a4f9ab9d655360477a0 Unfortunately, due to DNS issues with the DNS provider Webland, mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch, and wiki.convadis.ch are partially unavailable. Please use mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch cannot be used until the problem is resolved). ************************************************************************* Leider sind aufgrund von DNS-Problemen beim DNS-Anbieter Webland mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch und wiki.convadis.ch teilweise nicht verfügbar. Bitte verwenden Sie mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch kann bis zur Behebung des Problems nicht verwendet werden). Wir verlegen derzeit die DNS für .ch von Webland zu (ebenfalls zu unserem Rechenzentrum), um solche Probleme dauerhaft zu beheben. Wir entschuldigen uns für die Unannehmlichkeiten. https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 08:03:00 -0000 https://status.convadis.ch/de/incident/783576#139997562e36dad95381df48c5163ff853dcfafd073b7a4f9ab9d655360477a0 Unfortunately, due to DNS issues with the DNS provider Webland, mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch, and wiki.convadis.ch are partially unavailable. Please use mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch cannot be used until the problem is resolved). ************************************************************************* Leider sind aufgrund von DNS-Problemen beim DNS-Anbieter Webland mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch und wiki.convadis.ch teilweise nicht verfügbar. Bitte verwenden Sie mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch kann bis zur Behebung des Problems nicht verwendet werden). Wir verlegen derzeit die DNS für .ch von Webland zu (ebenfalls zu unserem Rechenzentrum), um solche Probleme dauerhaft zu beheben. Wir entschuldigen uns für die Unannehmlichkeiten. https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 08:03:00 -0000 https://status.convadis.ch/de/incident/783576#139997562e36dad95381df48c5163ff853dcfafd073b7a4f9ab9d655360477a0 Unfortunately, due to DNS issues with the DNS provider Webland, mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch, and wiki.convadis.ch are partially unavailable. Please use mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch cannot be used until the problem is resolved). ************************************************************************* Leider sind aufgrund von DNS-Problemen beim DNS-Anbieter Webland mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch und wiki.convadis.ch teilweise nicht verfügbar. Bitte verwenden Sie mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch kann bis zur Behebung des Problems nicht verwendet werden). Wir verlegen derzeit die DNS für .ch von Webland zu (ebenfalls zu unserem Rechenzentrum), um solche Probleme dauerhaft zu beheben. Wir entschuldigen uns für die Unannehmlichkeiten. https://status.convadis.ch/de/incident/783576 Wed, 10 Dec 2025 08:03:00 -0000 https://status.convadis.ch/de/incident/783576#139997562e36dad95381df48c5163ff853dcfafd073b7a4f9ab9d655360477a0 Unfortunately, due to DNS issues with the DNS provider Webland, mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch, and wiki.convadis.ch are partially unavailable. Please use mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch cannot be used until the problem is resolved). ************************************************************************* Leider sind aufgrund von DNS-Problemen beim DNS-Anbieter Webland mccom.convadis.ch, mccom.convadis.ch, iccom.convadis.ch und wiki.convadis.ch teilweise nicht verfügbar. Bitte verwenden Sie mccom.convadis.com, mccom.convadis.com, iccom.convadis.com (wiki.convadis.ch kann bis zur Behebung des Problems nicht verwendet werden). Wir verlegen derzeit die DNS für .ch von Webland zu (ebenfalls zu unserem Rechenzentrum), um solche Probleme dauerhaft zu beheben. Wir entschuldigen uns für die Unannehmlichkeiten. https://status.convadis.ch/de/incident/770832 Thu, 20 Nov 2025 08:36:00 -0000 https://status.convadis.ch/de/incident/770832#a09490cb4a34fdbd5bbc073160863688321872e32cc9065b612e5af7875c3b68 Dear convadis customers, The DNS issues affecting the CCom services and the wiki of domain Convadis.ch are resolved. The issue was on caused by a hardware component of the DNS provider. The backup domain domain convadis.com was not affected by this issue (pccom.convadis.com, iccom.convadis.com, wiki.convadis.com). Also convadis.ch was intermediately available during the issue time. For your information: As written above, our CCom services are also available via the domain convadis.com. Via domain convadis.com the services have constantly been available, because the DNS service for convadis.com is located directly in our data center. We also plan to migrate convadis.ch into the data center, which will cause up to 1 hour downtime. We will inform you in advance about this migration and will do it in the night. Howewer. Already changing the API request endpoint of your booking system to convadis.com now is recommended, because like this you are not affected by the migration. We apologize for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/770832 Thu, 20 Nov 2025 08:36:00 -0000 https://status.convadis.ch/de/incident/770832#a09490cb4a34fdbd5bbc073160863688321872e32cc9065b612e5af7875c3b68 Dear convadis customers, The DNS issues affecting the CCom services and the wiki of domain Convadis.ch are resolved. The issue was on caused by a hardware component of the DNS provider. The backup domain domain convadis.com was not affected by this issue (pccom.convadis.com, iccom.convadis.com, wiki.convadis.com). Also convadis.ch was intermediately available during the issue time. For your information: As written above, our CCom services are also available via the domain convadis.com. Via domain convadis.com the services have constantly been available, because the DNS service for convadis.com is located directly in our data center. We also plan to migrate convadis.ch into the data center, which will cause up to 1 hour downtime. We will inform you in advance about this migration and will do it in the night. Howewer. Already changing the API request endpoint of your booking system to convadis.com now is recommended, because like this you are not affected by the migration. We apologize for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/770832 Thu, 20 Nov 2025 08:36:00 -0000 https://status.convadis.ch/de/incident/770832#a09490cb4a34fdbd5bbc073160863688321872e32cc9065b612e5af7875c3b68 Dear convadis customers, The DNS issues affecting the CCom services and the wiki of domain Convadis.ch are resolved. The issue was on caused by a hardware component of the DNS provider. The backup domain domain convadis.com was not affected by this issue (pccom.convadis.com, iccom.convadis.com, wiki.convadis.com). Also convadis.ch was intermediately available during the issue time. For your information: As written above, our CCom services are also available via the domain convadis.com. Via domain convadis.com the services have constantly been available, because the DNS service for convadis.com is located directly in our data center. We also plan to migrate convadis.ch into the data center, which will cause up to 1 hour downtime. We will inform you in advance about this migration and will do it in the night. Howewer. Already changing the API request endpoint of your booking system to convadis.com now is recommended, because like this you are not affected by the migration. We apologize for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/770832 Thu, 20 Nov 2025 08:36:00 -0000 https://status.convadis.ch/de/incident/770832#a09490cb4a34fdbd5bbc073160863688321872e32cc9065b612e5af7875c3b68 Dear convadis customers, The DNS issues affecting the CCom services and the wiki of domain Convadis.ch are resolved. The issue was on caused by a hardware component of the DNS provider. The backup domain domain convadis.com was not affected by this issue (pccom.convadis.com, iccom.convadis.com, wiki.convadis.com). Also convadis.ch was intermediately available during the issue time. For your information: As written above, our CCom services are also available via the domain convadis.com. Via domain convadis.com the services have constantly been available, because the DNS service for convadis.com is located directly in our data center. We also plan to migrate convadis.ch into the data center, which will cause up to 1 hour downtime. We will inform you in advance about this migration and will do it in the night. Howewer. Already changing the API request endpoint of your booking system to convadis.com now is recommended, because like this you are not affected by the migration. We apologize for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/770639 Thu, 20 Nov 2025 01:58:00 -0000 https://status.convadis.ch/de/incident/770639#c22c5ea2936c63c39dae196e5a691aade549b6f1e4bcb8309f521311eab9966d Dear convadis customers We noticed DNS solving issues for pccom.convadis.ch and other services (wiki) within the last hours. The data center services and our systems are working as expected, but CComom is intermediately unavailable for certain time. The issue may persist. The problems seems to be related to actual Coudflare issues and their ongoing maintenance, which should be finished at 6:45 (GMT + 1). We are sorry for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/770639 Thu, 20 Nov 2025 01:58:00 -0000 https://status.convadis.ch/de/incident/770639#c22c5ea2936c63c39dae196e5a691aade549b6f1e4bcb8309f521311eab9966d Dear convadis customers We noticed DNS solving issues for pccom.convadis.ch and other services (wiki) within the last hours. The data center services and our systems are working as expected, but CComom is intermediately unavailable for certain time. The issue may persist. The problems seems to be related to actual Coudflare issues and their ongoing maintenance, which should be finished at 6:45 (GMT + 1). We are sorry for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/770639 Thu, 20 Nov 2025 01:58:00 -0000 https://status.convadis.ch/de/incident/770639#c22c5ea2936c63c39dae196e5a691aade549b6f1e4bcb8309f521311eab9966d Dear convadis customers We noticed DNS solving issues for pccom.convadis.ch and other services (wiki) within the last hours. The data center services and our systems are working as expected, but CComom is intermediately unavailable for certain time. The issue may persist. The problems seems to be related to actual Coudflare issues and their ongoing maintenance, which should be finished at 6:45 (GMT + 1). We are sorry for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/770639 Thu, 20 Nov 2025 01:58:00 -0000 https://status.convadis.ch/de/incident/770639#c22c5ea2936c63c39dae196e5a691aade549b6f1e4bcb8309f521311eab9966d Dear convadis customers We noticed DNS solving issues for pccom.convadis.ch and other services (wiki) within the last hours. The data center services and our systems are working as expected, but CComom is intermediately unavailable for certain time. The issue may persist. The problems seems to be related to actual Coudflare issues and their ongoing maintenance, which should be finished at 6:45 (GMT + 1). We are sorry for the inconvenience. kind regards Stefan Spuhler https://status.convadis.ch/de/incident/733858 Sun, 28 Sep 2025 15:39:00 -0000 https://status.convadis.ch/de/incident/733858#f3c722e7a8d9190ba06017661ad450be3da72b106ca90d9313d8c3ebed811219 Dear Convadis customers, The new firmware version 528 is available for update. The firmware includes the following enhancements and bug fixes, among others: - Improvements to GPS position detection. - Bug fix for vehicles whose mileage was recorded via GPS and got stuck due to a GPS module problem. - Bug fix for missing start and stop events for trips. - The duration of the configurable lock pulse length has been changed back from 0.7s / 1s to 0.3s / 1s, as this short pulse is required for certain Toyota Corolla models, if remote control is used to lock. - Bug fix for the transmission of trip data via Bluetooth. Details can be found here: https://wiki.convadis.ch/wiki/Release_notes_C-Compact_/_CBox_Modulo_main_processor#V5.28_%28based_on_5.27%29 Information about the firmware update process can be found here: https://wiki.convadis.ch/wiki/Remote_firmware_update_CBox_Modulo/_C-Compact Kind regards, Stefan Spuhler ********************************* Sehr geehrte Convadis-Kunden, die neue Firmware-Version 528 steht zum Update bereit. Die Firmware enthält unter anderem folgende Verbesserungen und Bug-Fixes: - Verbesserungen bei der GPS-Positionserkennung. - Fehlerbehebung für Fahrzeuge, bei denen die Kilometerleistung über GPS erfasst wurde und aufgrund eines GPS-Modul-Problems hängen geblieben ist. - Fehlerbehebung für fehlende Start- und Stoppereignisse von Fahrten. - Die Dauer der konfigurierbaren Verriegelungspulslänge wurde von 0,7s / 1s wieder auf 0,3s / 1s geändert, da dieser kurze Puls für bestimmte Toyota Corolla-Modelle erforderlich ist. - Fehlerbehebung für die Übertragung von Fahrtdaten über Bluetooth. Details finden Sie hier: https://wiki.convadis.ch/wiki/Release_notes_C-Compact_/_CBox_Modulo_main_processor#V5.28_%28based_on_5.27%29 Informationen zum Firmware-Update-Prozess finden Sie hier: https://wiki.convadis.ch/wiki/Remote_firmware_update_CBox_Modulo/_C-Compact Mit freundlichen Grüssen Stefan Spuhler https://status.convadis.ch/de/incident/733858 Sun, 28 Sep 2025 15:39:00 -0000 https://status.convadis.ch/de/incident/733858#f3c722e7a8d9190ba06017661ad450be3da72b106ca90d9313d8c3ebed811219 Dear Convadis customers, The new firmware version 528 is available for update. The firmware includes the following enhancements and bug fixes, among others: - Improvements to GPS position detection. - Bug fix for vehicles whose mileage was recorded via GPS and got stuck due to a GPS module problem. - Bug fix for missing start and stop events for trips. - The duration of the configurable lock pulse length has been changed back from 0.7s / 1s to 0.3s / 1s, as this short pulse is required for certain Toyota Corolla models, if remote control is used to lock. - Bug fix for the transmission of trip data via Bluetooth. Details can be found here: https://wiki.convadis.ch/wiki/Release_notes_C-Compact_/_CBox_Modulo_main_processor#V5.28_%28based_on_5.27%29 Information about the firmware update process can be found here: https://wiki.convadis.ch/wiki/Remote_firmware_update_CBox_Modulo/_C-Compact Kind regards, Stefan Spuhler ********************************* Sehr geehrte Convadis-Kunden, die neue Firmware-Version 528 steht zum Update bereit. Die Firmware enthält unter anderem folgende Verbesserungen und Bug-Fixes: - Verbesserungen bei der GPS-Positionserkennung. - Fehlerbehebung für Fahrzeuge, bei denen die Kilometerleistung über GPS erfasst wurde und aufgrund eines GPS-Modul-Problems hängen geblieben ist. - Fehlerbehebung für fehlende Start- und Stoppereignisse von Fahrten. - Die Dauer der konfigurierbaren Verriegelungspulslänge wurde von 0,7s / 1s wieder auf 0,3s / 1s geändert, da dieser kurze Puls für bestimmte Toyota Corolla-Modelle erforderlich ist. - Fehlerbehebung für die Übertragung von Fahrtdaten über Bluetooth. Details finden Sie hier: https://wiki.convadis.ch/wiki/Release_notes_C-Compact_/_CBox_Modulo_main_processor#V5.28_%28based_on_5.27%29 Informationen zum Firmware-Update-Prozess finden Sie hier: https://wiki.convadis.ch/wiki/Remote_firmware_update_CBox_Modulo/_C-Compact Mit freundlichen Grüssen Stefan Spuhler https://status.convadis.ch/de/incident/726621 Fri, 19 Sep 2025 05:15:31 -0000 https://status.convadis.ch/de/incident/726621#2d66df51630597ba52811bf6fdb9690d98d277c11bc816e712038e20f03c278a Wartung abgeschlossen https://status.convadis.ch/de/incident/726621 Fri, 19 Sep 2025 05:15:31 -0000 https://status.convadis.ch/de/incident/726621#2d66df51630597ba52811bf6fdb9690d98d277c11bc816e712038e20f03c278a Wartung abgeschlossen https://status.convadis.ch/de/incident/726621 Fri, 19 Sep 2025 05:00:00 -0000 https://status.convadis.ch/de/incident/726621#541e33e549592570e9a7af17856dd9702f9330307634dc52ec8067bf8f0d74d0 Dear convadis customers/ partners, Tomorrow 19.09.2025, um 07:05 the CCom data base kernel will be updated. All CCom instances will not be available for about 5 minutes. Thanks for your understanding. Stefan Spuhler https://status.convadis.ch/de/incident/726621 Fri, 19 Sep 2025 05:00:00 -0000 https://status.convadis.ch/de/incident/726621#541e33e549592570e9a7af17856dd9702f9330307634dc52ec8067bf8f0d74d0 Dear convadis customers/ partners, Tomorrow 19.09.2025, um 07:05 the CCom data base kernel will be updated. All CCom instances will not be available for about 5 minutes. Thanks for your understanding. Stefan Spuhler https://status.convadis.ch/de/incident/726621 Fri, 19 Sep 2025 05:00:00 -0000 https://status.convadis.ch/de/incident/726621#541e33e549592570e9a7af17856dd9702f9330307634dc52ec8067bf8f0d74d0 Dear convadis customers/ partners, Tomorrow 19.09.2025, um 07:05 the CCom data base kernel will be updated. All CCom instances will not be available for about 5 minutes. Thanks for your understanding. Stefan Spuhler https://status.convadis.ch/de/incident/726621 Fri, 19 Sep 2025 05:00:00 -0000 https://status.convadis.ch/de/incident/726621#541e33e549592570e9a7af17856dd9702f9330307634dc52ec8067bf8f0d74d0 Dear convadis customers/ partners, Tomorrow 19.09.2025, um 07:05 the CCom data base kernel will be updated. All CCom instances will not be available for about 5 minutes. Thanks for your understanding. Stefan Spuhler https://status.convadis.ch/de/incident/608476 Thu, 26 Jun 2025 05:07:00 -0000 https://status.convadis.ch/de/incident/608476#76ea854d80cce98114cb51d58cac225ef9afc522a06615327d00e417d92f1227 Wartung abgeschlossen https://status.convadis.ch/de/incident/608476 Thu, 26 Jun 2025 05:05:57 -0000 https://status.convadis.ch/de/incident/608476#8ce66b8ba44edb3046a9c76dcf28b6210482d71e1fc57b37f95b27874dea3a55 Small hot fix for pCCom. See release notes: https://wiki.convadis.ch/wiki/Release_notes_CCOM#1.38.3 for details. https://status.convadis.ch/de/incident/596024 Tue, 03 Jun 2025 05:10:00 -0000 https://status.convadis.ch/de/incident/596024#fb3b9b12898eba2e9ff413dc67cbc22e4f493779409cd21dcdf9e5f35b61e542 CCom is back on line. https://status.convadis.ch/de/incident/595571 Tue, 03 Jun 2025 05:08:00 -0000 https://status.convadis.ch/de/incident/595571#89b7d57d16fdaec46c21ae9cd2a6e221e5e63ac97a027aa23bcee18ffe88590f Wartung abgeschlossen https://status.convadis.ch/de/incident/595571 Tue, 03 Jun 2025 05:05:52 -0000 https://status.convadis.ch/de/incident/595571#7ed2dba7764e77ef9b7f706d7e2fd31629138c5a072a8f9ea2d1ef8774ccdf24 Dear Convadis customer /Partner, We will install a small update/hotfix on our productive system pCCom tomorrow morning at 07:05 (GMT +2). CCom will be unavailable for about 2..4 min. The changes can be checked in our wiki: https://wiki.convadis.ch/wiki/Release_notes_CCOM#1.38.1 Thanks for your understanding. Kind regards Stefan Spuhler https://status.convadis.ch/de/incident/556618 Mon, 05 May 2025 05:09:00 -0000 https://status.convadis.ch/de/incident/556618#db964e5a12981fb17bc9424fa1f7f93daefb1584158c5e3db2c862a198b3ba3e pccom update is finished. https://status.convadis.ch/de/incident/553782 Mon, 05 May 2025 05:07:00 -0000 https://status.convadis.ch/de/incident/553782#78362186be434cc0558a3c71aad746549bc2f71c25b5f4fbacb03f92f864dd3c Wartung abgeschlossen https://status.convadis.ch/de/incident/553782 Mon, 05 May 2025 05:05:00 -0000 https://status.convadis.ch/de/incident/553782#8ab9c706cbaffa43666da20e9a4a84561007603121485d486c8197d6a396dfa5 Dear Convadis customers, We will install a new CCom version on the productive system (PCcom) on this date: Monday 2025-05-05 07:05 (GMT + 2). The system will be unavailable for about 2..5 Min. during the update. The state of the system can be monitored inside the start page of the Convadis wiki (scroll down). Please check the release notes inside the Wiki for the changes and new features. Some of the new features need updates of CApp and device firmware as well. If you have access to the integration system, you can already get an overview of the new functions. For booking systems only: The new version and their compatibility with your booking system can be checked already on out integrations test system "CCom". Thank you for for your understanding and cooperation. Kind regards Stefan Spuhler https://status.convadis.ch/de/incident/556618 Mon, 05 May 2025 05:05:00 -0000 https://status.convadis.ch/de/incident/556618#98d0b63b17ca8113821aeaab89fc8b50d20d566f6677dd651027f8b85585f108 Pccom update